Privacy Policy

Who we are

Our website address is: https://teratek.co.uk

What personal data we collect and why we collect it

Privacy Policy Notice

The policy: This privacy policy notice is for this website; www.teratek.co.uk and served by Teratek Ltd, 11 Grange Close, Ruskington, Lincolnshire NG34 9FB and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

We collect personal data about a range of people

  • Visitors to our websites
  • People who contact us
  • Clients
  • Job applicants and current/former employees or contractors

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis: Contract
The reason we use this basis: Fulfil project requirements
We process your information in the following ways:

  • Personal details; including information about your identity and contact details
  • Financial details; including income, expenditure, assets, debts and credit history

Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.

Sharing your information:  We do share your personal information with third parties and they include companies associated with the same project and credit rating agencies.

Lawful basis: Legal obligation
The reason we use this basis: Employment & job applications.
We process your information in the following ways:

  • Personal details; including information about your identity and contact details
  • Family details; such as information on cohabitees, partners, childred etc.
  • Employment and education details
  • Financial details; including income, expenditure, assets, debts and credit history

Data retention period: 21 years
Sharing your information: We do not share your information with third parties such as our accountants and HMRC.

Lawful basis: Legitimate interests
The reason we use this basis: Enquiries, website visits and direct marketing
We process your information in the following ways:

  • Personal details; including information about your identity and contact details
  • Transaction data from services provided by us
  • Technical data; IP address, browser type, device type or other browsing data

Data retention period: 7 years
Sharing your information:  We do share this information with website analytic tools such as Google Analytics or similar and email marketing campaigns such as Constant Contract

Lawful basis: Special category data
The reason we use this basis: Private Health Care
We process your information in the following ways: We process personal details and lifestyles of employees for the private health care insurance
Data retention period: 1 year after employee as ceased employment.
Sharing your information:  We do share your personal information with third parties and they include such as Bupa or other private healthcare insurance.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.